Privacy

1. Who We Are

When we refer to “we”, “our”, or “us”, we are referring to:

Worldwide Wines
Website: https://worldwidewines.ie

We act as the Data Controller of your personal data.

For any data protection queries, please contact:
declan@worldwidewines.ie

2. Overview

This Privacy Policy explains:

  • What data we collect
  • How and why we use it
  • How we store and protect it
  • Your rights under GDPR

3. What Data We Collect

We collect the following categories of data:

Personal Identification Information

  • First Name & Last Name
  • Date of Birth / Age (for legal compliance)

Contact Details

  • Billing Address
  • Delivery Address
  • Email Address
  • Phone Number

Account & Order Information

  • Username & Password
  • Order History
  • Account preferences
  • Communication preferences (Email/SMS)

Non-Identifiable / Technical Data

  • IP Address
  • Approximate location (Town/City/County)
  • Browser type
  • Device type (Mobile/Desktop/Tablet)
  • Operating system
  • Device model

4. How We Collect Your Data

We collect data when you:

  • Place an order
  • Create an account
  • Subscribe to marketing
  • Contact us (email, forms, social media)
  • Use or browse our website (via cookies)

We may also receive data from trusted third-party platforms, including:

  • Meta Platforms (Facebook, Instagram)
  • WhatsApp
  • TikTok
  • Google
  • Email/SMS marketing platforms

5. How We Use Your Data

We use your data to:

  • Process and deliver your orders
  • Manage your account
  • Communicate with you regarding your orders
  • Send marketing communications (if you opt-in)
  • Personalise offers and recommendations
  • Improve website performance and user experience
  • Prevent fraud and ensure security

We only process your data where we have a lawful basis, including:

  • Contractual necessity
  • Legal obligation (e.g. age verification)
  • Legitimate interest
  • Consent (for marketing)

6. Data Sharing

We do not sell your personal data.

We may share your data with trusted third parties where necessary, including:

  • Payment processors
  • Delivery partners
  • Marketing platforms
  • IT and hosting providers

These providers are required to:

  • Process data securely
  • Comply with GDPR

7. Data Storage & Security

Your data is securely stored using industry-standard infrastructure (e.g. cloud hosting providers within the EU where possible).

We implement:

  • Encryption
  • Secure access controls
  • Monitoring and threat detection

We retain your data only as long as necessary:

  • To fulfil orders
  • To meet legal obligations
  • Or until you request deletion

8. Marketing

If you opt in, we may send:

  • Promotions
  • Offers
  • Product updates
  • Competitions

We may use your:

  • Purchase history
  • Website behaviour

…to personalise communications.

You can opt out at any time by:

  • Clicking “unsubscribe” in emails
  • Following SMS opt-out instructions
  • Contacting us directly

9. Your Data Protection Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Erase your data (“right to be forgotten”)
  • Restrict processing
  • Object to processing
  • Data portability

We must respond within one month of your request.

To exercise your rights, contact:
declan@worldwidewines.ie

10. Cookies

What Are Cookies?

Cookies are small text files stored on your device to improve your browsing experience.

How We Use Cookies

We use cookies to:

  • Enable website functionality
  • Analyse traffic and performance
  • Personalise content and ads

Types of Cookies We Use

  • Essential Cookies – Required for site functionality
  • Analytics Cookies – Track usage and behaviour
  • Marketing Cookies – Support advertising and retargeting

Managing Cookies

You can:

  • Accept or reject cookies via our cookie banner
  • Adjust browser settings to block cookies

11. Privacy Policies of Other Websites

Our Site may contain links to external websites.

We are not responsible for:

  • Their content
  • Their privacy practices

We recommend reviewing their policies separately.

12. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page.

Continued use of the Site means you accept any changes.

13. Contact Us

If you have questions about this policy or your data:

📧 declan@worldwidewines.ie
📍 The Cove Centre, Dunmore Rd,
Ballynakill, Waterford,
[X91 ANP5]

14. Data Protection Authority

If you are not satisfied with our response, you may contact:

Data Protection Commission

Website: https://www.dataprotection.ie