Terms

Terms & Conditions – Worldwide Wines

1. Introduction

Welcome to the website of Worldwide Wines (“we”, “us”, “our”).

Please read these Terms & Conditions carefully before using our website:
www.worldwidewines.ie (the “Site”).

By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, you should not use this Site.

By using this Site and/or placing an order, you confirm that:

  • You are at least 18 years of age, and
  • You are legally permitted to purchase and consume alcohol in Ireland

Valid ID may be required upon delivery or collection. Failure to provide valid ID will result in refusal of sale.

2. Company Information

This Site is owned and operated by:

Worldwide Wines

Registered Address:
The Cove Centre, Dunmore Rd,
Ballynakill, Waterford,
[X91 ANP5]

Contact Email:
declan@worldwidewines.ie

3. Use of the Website

You agree not to:

  • Use the Site for any unlawful purpose
  • Attempt to gain unauthorised access to systems or data
  • Interfere with the operation or security of the Site

We reserve the right to:

  • Suspend or terminate access at any time
  • Refuse service or cancel orders at our discretion

4. Intellectual Property

All content on this Site—including but not limited to:

  • Text
  • Images
  • Product descriptions
  • Branding, logos, and design

…is the property of Worldwide Wines or its licensors.

You may:

  • View and download content for personal, non-commercial use only

You may not:

  • Reproduce, distribute, modify, or exploit content without written permission

5. Product Information & Availability

We make every effort to ensure:

  • Product descriptions
  • Pricing
  • Availability

…are accurate at all times. However:

  • Errors may occur
  • Products may become unavailable

We reserve the right to:

  • Correct errors without prior notice
  • Cancel or refuse orders where inaccuracies occur

If a product is unavailable:

  • We may offer a substitute of equal or greater value, or
  • Issue a full refund

6. Pricing & Payment

  • All prices are displayed inclusive of VAT
  • Prices may change without notice
  • Prices online may differ from in-store pricing

Payment must be made in full at checkout using approved payment methods.

We reserve the right to:

  • Refuse or cancel transactions suspected of fraud or misuse

7. Orders & Contract Formation

  • Placing an order does not constitute acceptance
  • A contract is only formed once:
    • Payment is authorised, and
    • The order is confirmed and dispatched

We reserve the right to:

  • Refuse any order at our discretion

8. Delivery

Delivery terms include:

  • Delivery is available within selected areas in Ireland
  • Delivery times are estimates and not guaranteed
  • Delays may occur during busy periods

Upon delivery:

  • A person aged 18 or over must be present
  • Valid ID may be requested

We reserve the right to:

  • Refuse delivery if age verification fails
  • Cancel the order without refund if legal requirements are not met

9. Collection

Where collection is available:

  • Orders must be collected by a person aged 18+
  • Valid ID may be required

Failure to provide ID will result in refusal of collection.

10. Returns & Refunds

Due to the nature of alcohol products:

  • Returns are only accepted where:
    Goods are faulty, damaged, or incorrect

If eligible:

  • A replacement or refund will be provided

Refunds will be processed via the original payment method.

11. Marketing Communications

If you opt-in to marketing:

We may collect and use:

  • Name
  • Email address
  • Phone number
  • Purchase history

This data may be shared with:

  • Third-party marketing platforms (e.g. email/SMS providers)

You can unsubscribe at any time:

  • Via your account
  • Via unsubscribe links in communications

We do not sell your personal data.

12. Data Protection

We process personal data in accordance with:

  • GDPR (General Data Protection Regulation)
  • Irish Data Protection laws

Please refer to our Privacy Policy for full details.

13. Limitation of Liability

To the fullest extent permitted by law:

Worldwide Wines shall not be liable for:

  • Indirect or consequential losses
  • Loss of business, revenue, or profits
  • Delays or interruptions outside our control

Our total liability shall not exceed:

  • The value of the goods purchased

Nothing in these Terms excludes liability where unlawful to do so.

14. Alcohol Responsibility

We promote responsible drinking.

It is an offence under Irish law to:

  • Purchase alcohol for persons under 18
  • Attempt to purchase alcohol while underage

We reserve the right to:

  • Refuse any sale where misuse is suspected

15. External Links

This Site may contain links to third-party websites.

We are not responsible for:

  • Content
  • Policies
  • Practices

…of those external sites.

16. Changes to Terms

We may update these Terms at any time.

Changes will take effect immediately upon publication.

Continued use of the Site constitutes acceptance of updated Terms.

17. Governing Law

These Terms are governed by the laws of:

  • Ireland

Any disputes shall be subject to the exclusive jurisdiction of Irish courts.

18. Complaints & Contact

For any queries, issues, or complaints, please contact:

Email: declan@worldwidewines.ie

Please include:

  • Your full name
  • Contact details
  • Order reference
  • Description of the issue